COMPASSION TODAY,
A BETTER TOMORROW
Information about donations, cancellations and refund requests.
Vaatsalaya Kutir appreciates every contribution made in support of animal welfare and rescue activities.
Donations are generally voluntary contributions made to support our charitable and animal welfare activities.
Please review the donation amount and payment details carefully before completing a donation.
Donations may be used to support activities such as animal rescue, feeding, shelter, medical treatment, rehabilitation and other welfare initiatives carried out by Vaatsalaya Kutir.
Once a donation has been successfully completed, it may not be automatically eligible for cancellation or refund.
If you have accidentally initiated a donation or believe that a transaction was made in error, please contact us as soon as possible.
Cancellation requests will be reviewed individually. A request does not automatically guarantee cancellation or refund.
A donor may contact Vaatsalaya Kutir to request a review of a donation transaction in situations such as:
Refund requests should include sufficient transaction information to help us identify the payment.
Sometimes a payment may appear to have failed even though the amount has been debited from the donor's bank account.
In such cases, please allow reasonable processing time for the banking or payment service to complete the transaction or automatically reverse the amount.
If the amount remains debited and the transaction is not resolved, please contact us with the relevant transaction details.
If you believe that the same donation has been charged more than once, please contact us with the transaction details.
After verification, eligible duplicate transactions may be considered for refund.
Where a refund is approved, the refund will normally be processed using the applicable payment method or channel, subject to the policies and processing timelines of the relevant bank or payment service provider.
The actual time taken for the amount to appear in the donor's account may vary depending on the payment provider and banking system.
As of now, Vaatsalaya Kutir is not accepting foreign donations through this website.
As of now, we are not accepting foreign donations, so no payment option should be available for foreign donors.
For donation cancellation, refund requests or transaction-related questions, please contact us with the relevant payment details.